As a technology company specializing in population health management, challenging the status quo isn’t just what we do.

It’s our mission.

Our Philosophy

We believe that by connecting patients to the right care at the right time, we are able to help those with complex conditions manage or prevent the adverse outcomes that result from poorly managed chronic disease. At HealthPort we believe managing complex patient populations is as easy as one, two, three.

  1. Interact. Ongoing daily engagement helps patients take control over their own wellbeing.
  2. Intercept. Mindy our virtual care coach can intercept and triage symptoms or noncompliance before things get out of control.
  3. Intervene. 24/7 access to virtual and telehealth care gives patients and payers or employers the peace of mind they need

Our Products

We are leveraging the power of AI, data, patient engagement, and smart devices to improve the patient experience, deliver better outcomes and reduce the costs of care.

Our Story

HealthPort was founded in 2018 by Susie Flores and Matthew Wiley. Susie and Matt began developing technology applications specific for patient data exchange together when they founded Care Directives their flagship company in early 2016. Together they have worked with thousands of providers nationwide.

Our Founders


Susie Flores

Founder and CEO

Susie has been developing programs for complex care management, care coordination and palliative care for 21 years. From her early days as a medical social worker, Susie has been driven by the desire to make care accessible to all patients particularly those in underserved areas or those with poor outcomes.


Matthew Wiley, Ph.D.

Founder and CTO

Matthew has 12 years of experience working with patient health information and health information technology. Matthew’s expertise includes health informatics, data mining, information retrieval, machine learning and natural language processing.